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FAQ

You may have some questions. We're here to answer them. Check out some of our most frequently asked.

Where do you deliver and do you charge a delivery fee?

Our inventory is located in New Braunfels, TX and delivery within 30 miles is free! We charge a travel fee based on mileage from our inventory location, outside of 30 miles.

How do I reserve my rentals?

Feel free to email, call, or submit a request form from the Contact page. Once received, we will confirm your request and put together an invoice with the total cost, plus any additional fees.
A 25% non-refundable retainer will be required at time of booking. 

What fees do you charge?

We understand if you need an early morning or late night drop-off or pick-up.  If you require a drop-off before 9 am or a pick-up after 7 pm, an additional $50 will apply.  *Early/Late drop off fee not applicable to photo booth rentals.

When is the final balance due?

Your final balance is due 21 days before your event date.

Can I make any changes?

Yes!  We know ideas and inspiration can change so you are welcome to modify your order up to 7 days before your event.  You may add or swap any items in your order, but they must be equal or greater to your initial deposit.

Covid Safety

We take great precaution to protect our client's health against Covid as well as our own.  We clean and sanitize all rentals before and after each rental.

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